LIMEHAWK - Managed IT
Profile Cleanup Automation — automation
dateOct 8, 2024
statusRESOLVED
Incident

Call center's training room PC throwing "Low Disk Space" warnings. 256GB drive showing only 2GB free. Users couldn't save documents or install updates. Windows Disk Cleanup recovered 500MB - not enough. This was a shared PC used by rotating trainees for 3 years.

Investigation
Windows25GB (normal)
Program Files18GB (normal)
Users folder189GB (problem!)
profile count47 user profiles

Every trainee who logged in over three years created a profile. Domain profiles averaged 4GB each (cached Outlook, Teams data, temp files). Most users had left the company or never used this PC again after initial training.

Why Not Just Delete
manual deletion — leaves registry orphans, breaks Windows
delete C:\Users\* — destroys Default profile, system accounts
Settings app — shows profiles but deletion often fails
DelProf2 — proper cleanup with safety checks

Manually deleting profile folders leaves registry entries in ProfileList, causing login issues. Need tool that properly removes both filesystem and registry entries while protecting system accounts.

Solution

DelProf2 by Helge Klein - industry standard for profile cleanup. Script downloads it automatically, deletes profiles older than specified days, protects admin accounts.

Safety Features
age thresholdonly profiles older than X days
protected listexcludes admin, service accounts
registry cleanupremoves ProfileList entries properly
logged usersskips currently logged-in profiles

DelProf2's /ed: flag excludes profiles by name. Set threshold high enough (30 days) to avoid deleting active users. Safe to run on production systems.

Outcome
profiles removed44 of 47
space recovered176GB
free space after178GB (69%)

Ran with 30-day threshold. Kept 3 profiles (admin, current trainer, IT support). Recovered 176GB in under 2 minutes. Scheduled monthly cleanup via RMM to prevent recurrence. Applied same policy to 8 other shared workstations.

shared PCs accumulate profiles silently
never manually delete C:\Users folders
DelProf2 is the safe, proper method
schedule monthly cleanup on shared machines
Get Help

Shared workstations running out of space? We implement automated profile cleanup that keeps machines healthy without manual intervention.